A press release says they have been receiving a number of complaints about various fun runs being cancelled with short notice, often without refunds.
Ways to Protect Yourself:
- Do your research. Check out the company’s BBB Business Review and search online for additional information before signing up.
- Understand the terms and conditions. In some cases, promoters say on their websites that they don’t offer refunds, but many consumers don’t read the fine print before hitting “I agree” to long online documents.
- Check the local venue. Contact the park or other venue to confirm that the event is scheduled.
- Pay with a credit card. Charges made on a credit card can be disputed after a purchase, whereas debit, cash or wire transfer transactions cannot.
- Keep documentation of your order. After completing the online registration process, you should receive a confirmation receipt. Print out and keep a copy of the confirmation and any supporting documentation for future reference.
- Check out the charity. Most fun runs are for-profit, but if the promoters claim a portion of the proceeds will go to charity, check it out on give.org to make sure your donation is going to a trustworthy charity. Be wary of sound-alike names similar to more famous charities.
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