Copyright 2016 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
McDonald's Ranked Last in Customer Satisfaction For 20th Year
McDonald’s is holding on to the dubious distinction of being America’s least favorite fast-food chain.
Papa John’s and Pizza Hut tied for the top spot in the survey, according to USA Today, which cited the American Customer Satisfaction Index.
McDonald’s has been ranked last in the national survey for 20 years.
The national survey ranked customer satisfaction for the 12 major fast-food chains.