McDonald's Ranked Last in Customer Satisfaction For 20th Year

Published 06/20 2014 01:52PM

Updated 06/20 2014 01:56PM

McDonald’s is holding on to the dubious distinction of being America’s least favorite fast-food chain. 

Papa John’s and Pizza Hut tied for the top spot in the survey, according to USA Today, which cited the American Customer Satisfaction Index. 

McDonald’s has been ranked last in the national survey for 20 years. 

The national survey ranked customer satisfaction for the 12 major fast-food chains.

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