MONTPELIER, Vt. — The Vermont Department of Motor Vehicles will close for a week starting Wednesday to allow for a major upgrade of the department’s computer system.
The DMV’s ten locations will be closed to walk-in visitors through November 14, although customers cans still renew licenses and obtain temporary registrations online.
The upgrade follows passage of Act 41 in June, which noted that the outdates system was causing delays. The new system aims to streamline the registration process by eliminating the need for registration stickers, which are no longer required.
Commissioner Wanda Minoli said the modernization will lead to quicker and more efficient services for customers.
“We are customer service-drive,” she said. “We need to meet everyone’s needs in the best possible way, and this is a tool that gives us that opportunity.”
During the week-long closure, DMV employees will undergo training on the upgraded system, which will enable them to process transactions in real-time.