Green Mountain Power is warning its customers about a phone scam.
A media release states that the scam threatens folks with service disconnection if they don’t pay right away. The scam gives customers a fake toll-free number to call that has a recording claiming to be GMP.
“Customers should be very wary of giving any information out over the phone unless they initiate the call,” said Kristin Carlson, vice president strategic and external affairs.
“Customers should know we will never demand immediate payment through credit cards or pre-paid cards,” added Carlson.
The company offers the following tips if you receive any scam calls:
– Do not provide payment or any other personal information;
– Do not engage with the caller;
– Immediately hang up;
– Do not call back the number; and
– Call GMP Customer Service at 888-835-4672 to report what happened and share any information you are able to provide, including the name of the caller, caller’s phone number, and substance of the call.
Anyone with questions or concerns about their GMP account is advised to call the authorized number for GMP 888.835.4672.